The UK’s leading customer engagement, retention and arrears management solution provider

Bespoke, multi-award winning strategies delivering optimised performance across all industry sectors

"Cost-effective and flexible technology-led solutions fulfilled by a regulated partner that we can trust."

Client testimonial



Welcome to Themis Global

We are the UK's leading Customer engagement, retention and arrears management specialist; with extensive experience in early arrears, reducing bad debt exposure and achieving good outcomes. Our services are designed to meet the immediate and long-term needs of our clients and are customised to their specific business requirements.

Our mission is to continually exceed our client's expectations. We regard Customers as our number one asset and everything we do is aimed at building mutually successful relationships...
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Our multi-award winning Customer engagement and debt collection solutions provide significant performance, financial and compliance benefits to our clients.

By delivering best in class, bespoke solutions and consistently achieving outstanding results, we continue to grow and today work with businesses in the financial, energy, telephony, utility, insurance, home shopping and local/central government sectors...

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Our engagement, retention and arrears management solutions are specifically designed to supercharge your internal performance and enable you to reach the best outcome with substantially more of your Customers; whilst they are still Customers.

Proprietary artificial intelligence technology helps guide your Customers towards your preferred contact channels using intelligent ‘call-to-action’ signposting; significantly reducing resource requirements and service costs. Payments are also made directly to you, resulting in the financial risks associated with conventional outsourcing being eliminated...

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Our Portal

Your data is just that. Yours. That's why our secure, on-line management portal allows you to retain full control and oversight of your Customers, and our activity, whenever you want.

With a host of useful tools at your fingertips, you’ll not only be able to view real-time information and management reporting; but also have the ability to assign role-based, account-level access to all of your team members...

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We are here to help

Interested in our multi-award winning solutions?

Please get in touch for more information.

We'd love to hear from you.

Themis Global Ltd

The UK's Leading Customer
Engagement, Retention
and Arrears Management
Solution Provider

#loveyourcustomers is owned and operated by Themis Global Limited, Company Number 9641323. Registered Office 3rd Floor, 120 Baker Street, London, W1U 6TU. Themis Global Limited is authorised and regulated by the Financial Conduct Authority under registration number 726702. You can confirm our registration on the Financial Conduct Authority’s website or by contacting the Financial Conduct Authority on 0800 111 6768.

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