Privacy Policy

In order to comply with General Data Protection Regulations (GDPR), Themis Global Limited ('Themis Global') must process information fairly, lawfully and with regard for the privacy and rights of data subjects.

This Privacy Policy details the personal information that we hold, how we use it and how you can check and update any personal information we have about you. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

Why do we need your information?

www.themisglobal.co.uk is an informational resource website, designed to illustrate the services and solutions that Themis Global can offer its current or potential clients. To support its functionality and to help us provide you with an exceptional experience when you browse the site, we use and retain session cookies. For more details, visit our Cookie Policy.

Additionally, you may choose to send us a message via our 'Contact Us' form and we will need to process any information supplied to us in order to respond or assist you with your enquiry. We will only use your data for the purpose that it was given to us for and will never pass your information to a 3rd party unless required to do so for regulatory or legal reasons.

In these circumstances, your data is processed by consent.

Where do we get your information from?

We will either capture your information when you visit our website or message us via our 'Contact Us' page.

What type of information do we hold?

We may collect information about your computer, including (where available) your IP address, operating system and browser type from your cookies for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. 

Our 'Contact Us' page requests that you provide certain basic information so that we can respond to your enquiry effectively. This includes;

  • Your name
  • Your company
  • Your email address
  • Your telephone number
  • Your enquiry type
  • Your message

Alternatively, email addresses are also provided should you wish to contact us outside of the website domain.

Where is your data stored?

Information we collect from you will always be stored inside the European Economic Area (EEA). If for any reason the data needs to be held outside the EEA, we will ensure the security of that country has at least the same level of security protocols as within the EEA.

By submitting your personal data, you are agreeing to its transfer, storage and processing. We take all necessary steps to ensure your data is secure and is dealt with in accordance with this privacy policy.

Please note that data transferred via the internet is not 100% secure and although we employ best practice processes to protect your personal data, we cannot guarantee its security and any data transmitted by our site is done so at your own risk. Additionally, if unencrypted, emails or other communications sent over the internet are also at risk of interception. If someone accesses your emails without your permission, or your personal information is shared publicly, Themis Global Limited cannot accept responsibility.

Individual's rights

GDPR provides the following additional rights for individuals, which may apply to you. These include;

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right to withdraw consent
  • The right to lodge a complaint with a supervisory authority
  • Rights in relation to automated decision making and profiling (we do not process your information in this way)

If you have a question in relation to any of these points, please get in touch via the 'Contact Us' form on our website or email contactus@themisglobal.co.uk in the first instance.

Retention of data

We will only keep data for as long as it is needed. The length of retention depends on the type of information and purpose the data was supplied for.

Changes to our privacy policy

We may revise this privacy policy at any time by amending this page. Please check this page from time to time to take notice of any changes we make. Some of the provisions contained in this privacy policy may also be superseded by provisions or notices published elsewhere on our site.
Themis Global Ltd

The UK's Leading Customer
Engagement, Retention
and Arrears Management
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themisglobal.co.uk is owned and operated by Themis Global Limited, Company Number 9641323. Registered Office 3rd Floor, 120 Baker Street, London, W1U 6TU. Themis Global Limited is authorised and regulated by the Financial Conduct Authority under registration number 726702. You can confirm our registration on the Financial Conduct Authority’s website www.fca.org.uk or by contacting the Financial Conduct Authority on 0800 111 6768.


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